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Shipping

Last Updated: September 2026

Where we ship

Farouk Café currently ships orders to:

  • United States
  • United Kingdom
  • France
  • China
  • Taiwan
  • United Arab Emirates

If your country is not listed, please contact us before placing an order.

Processing time

Orders are generally processed within 1 to 3 business days. Processing time is the time we need to prepare and pack your order; it does not include the carrier’s transit time.

Shipping rates and delivery estimates

Available shipping options, rates and delivery estimates are calculated at checkout from your destination and the contents of your order, and are shown before you pay. Delivery estimates come from the carrier and are not guaranteed.

International orders

Orders shipped outside the United States may be subject to import duties, taxes, customs fees or import restrictions set by the destination country. Charges that are not shown at checkout are not included in your order total and may be collected by the carrier or customs authority on delivery. Please check your country’s rules for importing coffee and food products before ordering.

Order updates

You will receive an email when your order is confirmed. Where the carrier provides tracking, we share it with you once your order ships.

Shipping address

Please check your shipping address carefully at checkout. If you notice a mistake, contact us as soon as possible; once an order has shipped, we may not be able to change its destination.

Damaged, lost or delayed packages

If your order arrives damaged or has not arrived within the delivery estimate, email info@faroukcafe.com with your order number and we will help resolve it. See also Returns & Refunds.

Wholesale orders

Shipping for wholesale and café orders is arranged directly with each business partner. Please use the wholesale inquiry form.