Frequently Asked Questions

We currently ship to the United States, the United Kingdom, France, China, Taiwan and the United Arab Emirates. If your country is not listed, please contact us before ordering.

Orders are generally processed within 1 to 3 business days. The carrier’s transit time comes on top of that.

Shipping options, rates and delivery estimates are calculated at checkout from your destination and the contents of your order, and are shown before you pay.

Orders shipped outside the United States may be subject to import duties, taxes or customs fees set by the destination country. Charges that are not shown at checkout may be collected by the carrier or customs authority on delivery. More on our Shipping page.

Email info@faroukcafe.com with your order number and, where possible, photos of the package and the product. Because coffee is a food product, opened bags generally cannot be returned. See Returns & Refunds.

We select our coffees at origin and roast them in Arizona.

Our standard retail bag is 1 lb / 16 oz / 454 g. Limited lots are shown with a proposed size of 250 g (8.8 oz), pending packaging approval.

They are previews of coffees we plan to bring home. They cannot be ordered yet; price, size and release details are confirmed once each lot is secured. See the Coming Soon lots.

Our Colombian coffees are currently out of stock. New lots will be listed with the verified details of that lot when they arrive.

They describe what happens to the coffee cherry after harvest and before roasting. Our Coffee Processing Guide explains each method.

Keep it airtight, cool and dark, and buy amounts you will finish within a few weeks. Whole beans keep their aroma longer than ground coffee, so grind just before brewing where you can. More in What Fresh Coffee Actually Means.

Good starting points: pour over 1:16 (15 g : 240 mL), French press 1:15 (30 g : 450 mL), espresso 1:2 (18 g : 36 mL). Adjust to taste.

Yes. Farouk Café supplies roasted wholesale coffee to cafés, coffee carts, restaurants, roasters, retailers and hospitality businesses. Selected green coffee may be available in limited quantities on inquiry. Please use the wholesale inquiry form.

Tell us about your menu and your volume in the wholesale inquiry form, and we will suggest coffees and arrange samples where appropriate.

Email info@faroukcafe.com or use our contact form. Our address is 2700 South Gilbert Road, Suite 577, Chandler, AZ 85286.